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What is the North Carolina Lemon Law

The North Carolina Lemon Law specifically protects consumers of defective motor vehicles that have warrantable defects that “substantially” impair your use, value, or safety; and have been subjected to an “unreasonable” number of repair attempts, and that the problem was reported within a specified time period after the original in service date.

What Vehicles Qualify?

1. vehicles that have any defect, condition, or series of defects or conditions that substantially impair the value of the vehicle to the consumer
  • The issue must be reported within the first two years or 24,000 miles from the original delivery, an
2. must have been subjected to an “unreasonable” number of repair attempts.
  • vehicle was brought to the dealer four or more times
  • was out of service for a total of 20 or more business days during any one year during the warranty.

Why Choose Jeffries Law

No Cost Representation

You owe us nothing unless we can get you a satisfactory settlement.  We don't get paid unless you get paid!

We put you first, no exceptions

From evaluating your lemon law claim, to pleading your case, we serve as your trusted advocate. 

Experienced & empathetic representation

Your peace of mind is our priority, and we aim to reach a satisfactory solution for you. 

Thousands of cases with results

We’ve helped thousands of clients get justice, from cash settlements to vehicle buybacks. 

What issues qualify under lemon law?

Engines / Check Engine Lights
Transmission Issues
Electrical Problems
Fluid Leaks
Vehicle Power Failure
Steering Problems
Suspension Defects
Infotainment/Entertainment System Issues
Bluetooth Problems
Water Leaks
Sunroof Malfunctions
Any other issues that have required multiple warranty repairs
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What Our Clients Think

Bo asked me how much of a settlement I wanted. Having not done this before, I asked what he thought. He gave me a number that he would fight for. A few weeks later, I received an email saying that my settlement was nearly double that amount!
Zach H.
My experience with Bo was exceptional. He is prompt, thorough and a true professional Bo advocated for me beyond expectations and continued to fight for me through an agreeable settlement. Bo kept me informed on the process every step of the way. Will definitely use Bo going forward!
SCOTT
He did an amazing job helping me with getting rid of my lemon (ford focus 2015). He worked with the BBB and Ford to get everything done and for them to pay off the loan and give me what I paid on the car. He made a stressful time easier due to keeping in constant contact with me and keeping on the BBB and Ford to do right by me and take back my lemon. I had a great experience working with him.
KAYLA

Lemon Law Resources

NORTH CAROLINA FAQ'S

Can a lemon law claim in North Carolina apply to vehicles used for business?

Sometimes, yes. If the vehicle is a larger commercial vehicle weighing more than 10,000 lbs. Then the law does not apply as it does not view that as a “consumer” vehicle. Additionally, manufacturers are very careful to craft language in the warranty that expressly disclaims liability for any “incidental or consequential” damages, including lost revenue or wages. As such, recovery for business losses under a breach of warranty theory is not available since those damages were disclaimed. However, if the vehicle is a smaller or light duty truck, and especially if it is used for both personal and business purposes, it should still qualify for Lemon Law protection.

What makes NC’s lemon law different from other states?

Every state has a unique Lemon Law, but most follow the same pattern of having to prove that the vehicle has defects that substantially impair a vehicle’s use,value or safety; and that it has been subjected to an unreasonable number of repair attempts. In North Carolina usually we look for at least three, or ideally at least four visits,or at least 20 business days within a one year period of the warranty where the vehicle is out of service for the same problem to have a viable case. Some other states require fewer visits, but others also have heightened requirements for the number of days out of service. North Carolina, when compared to other states, has a fairly average strength Lemon Law.

How does North Carolina define an “unreasonable number” of repair attempts?

In North Carolina an unreasonable number of repair attempts is often a task for a jury to decide as the finder of fact. A great jury may say that just a few visits for a few weeks is “unreasonable”. Or, as I have seen, a jury can come back and say even nine repair attempts is not wholly “unreasonable.” However, in North Carolina, if the same nonconformity has been presented for repairs four or more times, or has been out of service at least 20 business days during a one year period of the warranty, there is a “presumption” that the attempts by the manufacturer have elevated to an “unreasonable” number.
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57 Union Street South, Suite 1013, Concord, NC 28025
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